Contact Us — Block Tales Support & Inquiries

Player Support & Assistance

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For gameplay issues, bug reports, or account questions:

support@nixpx.com

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Our player support team aims to respond to all inquiries within 24 to 48 hours, Monday through Friday.

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Check our comprehensive knowledge base for quick answers:

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For press kits, interviews, review keys, and media coverage:

press@nixpx.com

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For licensing, cultural institution collaborations, and distribution:

business@nixpx.com

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To exercise GDPR / CCPA data rights or request account deletion:

Data Deletion Portal →

When reporting a gameplay issue or technical bug, please include:

Platform: Web Browser (Chrome, Safari, Firefox), iOS, or Android.
Device Model & OS: (e.g. iPhone 14 / iOS 17, Pixel 8 / Android 14, Mac Chrome 125).
World Stage & Level: (e.g. Stage 01 Cairo Calling, Level 15).
Description & Screenshot: Clear steps detailing what happened and what was expected.